Customer experience features

Booking and reservations

Customers book through the schedule widget. Staff manage the underlying sessions, schedules, capacity, attendance, and booking rules from the CRM.

Start with Online booking.

Accounts and profiles

The customer account widget lets customers manage bookings and profile details. Staff use customer profiles for support, activity history, and account-level staff actions.

Start with Customer account.

Friends and guests

Bring-a-friend flows keep guest information attached to customer records and rosters. They work best when waivers, capacity, and follow-up emails are already configured.

Start with Bring-a-friend.

Waivers and intake

Waivers and required fields collect customer information before attendance.

Start with Waivers & intake.