Reference

Quick-reference material that applies across the whole dashboard.

In this section

• Permissions model: how roles, actions, and scopes work, who can log in as or recover a customer account, and which areas are permission-gated.
• Keyboard shortcuts: small time-savers like the Shift+V filter toggle and Ctrl/⌘+Click to skip confirmation dialogs.
• Glossary: plain-language definitions of credits, visit packs, drop-ins, churn, cascade deletes, and other terms you will see in the UI.